At The Goodman Law Firm, PLLC, we work with parents who are doing everything they’re supposed to do—following the custody order, showing up, and trying to create consistency for their child—only to have the other parent not hold up their end.
The reality is, custody orders are not always followed. And when that happens, it’s more than just frustrating. It disrupts routines, creates confusion for children, and can quickly turn into an ongoing pattern if it’s not addressed.
We also see the toll this takes. Missed visits, last-minute cancellations, or outright refusals to comply don’t just affect your time—they affect your relationship with your child. And for the child, it can create instability, stress, and a sense of uncertainty about what to expect.
Understanding Child Custody Orders in North Carolina
What Is a Custody Order?
A custody order is a legally binding court order that outlines how parents will share responsibilities and time with their child.
It establishes:
- Each parent’s rights when it comes to decision-making
- Where the child will live
- When each parent will have time with the child
Types of Custody
Custody in North Carolina is generally divided into two main categories:
- Legal custody
This refers to decision-making authority. It includes major decisions about the child’s education, healthcare, and overall well-being. - Physical custody
This determines where the child lives and how time is divided between parents.
Within those categories, arrangements can vary. Some families have:
- Primary custody, where one parent has the child most of the time
- Joint custody, where time is shared more evenly
- Visitation schedules, which outline specific days, weekends, holidays, and exchanges
Common Custody Order Violations
Denial of Visitation
At The Goodman Law Firm, PLLC, one of the most common issues we see is a parent being denied their scheduled parenting time.
This can look like:
- Refusing scheduled visitation altogether
- Canceling at the last minute without valid reason
- Making exchanges difficult or impossible
Failure to Return the Child
Another frequent issue is when a parent does not return the child as required under the custody order.
This may involve:
- Keeping the child beyond the agreed-upon time
- Repeatedly ignoring the schedule
Relocation Without Permission
Relocation issues can escalate quickly, especially when one parent moves without following the proper legal steps.
This includes:
- Moving the child to a new city or state without court approval
- Relocating in a way that interferes with the existing custody schedule
Interference with Communication
Custody isn’t just about physical time—it’s also about maintaining a relationship.
We often see situations where one parent:
- Blocks or limits phone calls, texts, or video chats
- Creates barriers to communication between the child and the other parent
Legal Options for Enforcing Custody Orders
Filing a Motion for Contempt
One of the primary ways to enforce a custody order is by filing a motion for contempt.
This asks the court to hold the non-compliant parent accountable for violating a valid court order. To succeed, you typically must show that:
- A clear order exists
- The other parent knew about it
- The violation was willful
There are two types of contempt:
- Civil contempt, which is aimed at getting the parent to comply
- Criminal contempt, which is more focused on punishment for past violations
We help you determine which approach makes the most sense based on your situation.
Motion to Enforce Custody Order
In some cases, the issue isn’t just non-compliance—it’s confusion or lack of clarity in the order itself.
A motion to enforce custody order can:
- Request the court to step in and require compliance
- Clarify vague or disputed terms in the existing order
This option can be especially helpful when both parents interpret the order differently or when ongoing issues need a clearer structure.
Law Enforcement Assistance
Many parents wonder whether they can call the police when a custody order is violated.
In certain situations, law enforcement assistance may be appropriate, particularly when:
- A child is being withheld in direct violation of a court order
- There are immediate concerns about safety
However, it’s important to understand that law enforcement has limitations. Officers typically do not want to get involved in ongoing custody disputes unless there is a clear and immediate issue. This is why legal action through the court is often necessary for long-term enforcement.
Emergency Custody Orders
In more serious situations, especially where a child may be at risk, an emergency custody order may be necessary.
This option is typically used when:
- There is a concern for the child’s safety or well-being
- Immediate court intervention is required
Emergency orders can provide temporary relief while the court reviews the situation more fully. These cases move quickly, and having a clear, well-prepared approach is critical.
Steps to Take if Your Custody Order Is Violated
Document Everything
At The Goodman Law Firm, PLLC, one of the first things we tell clients is this: if something is happening, write it down.
Documentation matters more than most people realize. If you end up in court, your ability to clearly show a pattern of behavior can make a significant difference.
We recommend:
- Keeping a record of missed visits, late exchanges, or denied time
- Saving texts, emails, and call logs
- Noting dates, times, and what actually happened—not just how it felt
It doesn’t have to be complicated, but it does need to be consistent. The more organized your documentation is, the stronger your position becomes.
Avoid Retaliation
We understand how frustrating it is when the other parent isn’t following the order. But one of the biggest mistakes we see is a parent responding by doing the same thing.
Even if the other parent is violating the order, it’s critical that you continue to follow it.
That means:
- Showing up for exchanges
- Being available for your scheduled time
- Not withholding the child in response
Courts look closely at each parent’s behavior. Staying consistent and respectful of the order puts you in a much stronger position if enforcement becomes necessary.
Seek Legal Guidance Early
The sooner you address a violation, the better.
Waiting too long can allow patterns to develop, making the situation harder to fix. Early legal guidance helps:
- Prevent the situation from escalating further
- Clarify your options before taking action
- Build a strong, well-documented enforcement case from the start
The Role of a Child Custody Lawyer
Legal Guidance and Case Evaluation
When you come to us, the first step is understanding what’s actually happening and how it fits within your existing custody order.
We:
- Assess the strength of your enforcement claim
- Review your documentation and identify gaps
- Explain your options in a way that makes sense for your situation
Not every issue requires the same response. Sometimes enforcement is the right step. Other times, clarification or modification may be more effective. We help you make that call with a clear plan in place.
Representation in Court
If enforcement requires court involvement, we step in to handle the process from start to finish.
This includes:
- Preparing and presenting evidence, including your documentation and any supporting testimony
- Clearly laying out the pattern of violations
- Advocating for enforcement and accountability
Court can feel overwhelming, especially when emotions are already high. Our role is to keep things focused, organized, and centered on what matters—your child’s stability and your right to follow the order as written.
Long-Term Solutions
Enforcement isn’t just about fixing what’s happening right now—it’s about preventing it from continuing.
We work with you to:
- Put stronger safeguards in place to reduce future violations
- Modify custody orders when patterns of non-compliance become ongoing
- Create clearer, more enforceable terms moving forward
Protecting Your Rights and Your Child’s Stability
At The Goodman Law Firm, PLLC, we understand how frustrating and emotional it is when a custody order isn’t being followed. You’re doing what you’re supposed to do, and yet things still feel unpredictable and out of your control.
When violations go unaddressed, they tend to continue. But when you take the right steps, with the right guidance, you can bring structure back into the situation and create a more reliable path forward. That’s where we come in.
Get Help Enforcing Your Custody Order in Mecklenburg County NC
If your custody order is not being followed, you do not have to handle it on your own. Taking action early can help restore consistency, protect your parenting time, and ensure your child’s well-being.
At The Goodman Law Firm, PLLC, we work with parents who need clear, practical solutions when custody issues arise. We take the time to understand what’s happening, help you see your options clearly, and guide you through the next steps with a strategy that actually makes sense.
Contact The Goodman Law Firm, PLLC:
📍 10020 Monroe Road, Suite 170-288
Matthews, NC 28105
📞 Phone: (704) 502-6773
📠 Fax: (704) 559-3780
📧 Email: kg@goodmanlawnc.com
🕘 Hours: Monday – Friday, 9:00 a.m. – 5:00 p.m.
We’re Here When You Need Us
Family law challenges can feel overwhelming, but you don’t have to face them alone. Let’s talk. Reach out today, and let’s take the next step together.

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